Northbound support

Support

Need help, found a bug or want to share feedback? Email support@northboundpath.com. Include your app version, device model, operating system and the steps that led to the issue. Please do not include sensitive personal notes from your Journeys.

If you want to see the current product shape, start from Explore Journeys.

Where is my data?

Northbound is being designed around private Journey data, scoped AI assistance, and explicit sharing controls.

How do I delete app data?

Until the in-app delete control ships, use the operating system controls for Northbound storage or uninstall the app. These actions cannot be undone.

The app does not open

Restart the device and install the latest Google Play version. If the problem continues, contact support with the device and version details.

Privacy and terms

Read our Privacy Policy and Terms of Use.